Privacy Policy — wdg188

1Introduction

wdg188 (hereinafter referred to as "we", "us", "our", or "the Platform") is committed to protecting the privacy and security of the personal information provided by all users (hereinafter referred to as "you", "your", or "the Member") of the wdg188 online betting platform accessible at wdg188.cam and any associated mobile applications, subdomains, or related services.

This Privacy Policy sets out in detail the types of personal data we collect, the purposes for which we collect and process that data, the legal basis for such processing, how we protect your data, with whom we may share it, and the rights you have in relation to your personal information. This Privacy Policy applies to all Members who access or use the wdg188 Platform and should be read in conjunction with our Terms & Conditions.

2Data Controller

For the purposes of applicable data protection laws and regulations, wdg188 is the data controller responsible for the personal information you provide when using our services. wdg188 operates under an international gaming license and adheres to internationally recognized data protection principles informed by the General Data Protection Regulation (GDPR) framework, adapted to the operational context of online gambling services provided to users in Indonesia.

As the data controller, wdg188 determines the purposes and means of processing your personal data. We have implemented comprehensive technical and organizational measures to ensure that your data is handled securely, lawfully, and transparently throughout its lifecycle on our Platform.

3Data We Collect

wdg188 collects the following categories of personal data from Members during the course of Platform operation:

4How We Use Your Data

wdg188 collects and processes your personal data for the following legitimate purposes:

• Account Management: To create, maintain, and administer your wdg188 Member Account, including authentication, login security (two-factor authentication), password reset, and account settings management.
• Age & Identity Verification (KYC): To verify that you are at least 21 years of age and are the legitimate owner of the payment methods used for deposits and withdrawals. This is a mandatory compliance requirement under wdg188's licensing obligations and anti-money-laundering (AML) regulations.
• Transaction Processing: To process deposits, withdrawals, and bonus credits; to maintain accurate Balance records; to reconcile payment transactions with our banking and e-wallet partners; and to prevent payment fraud.
• Platform Operations: To provide access to sports betting (bandar bola — football bookmaking, mix parlay accumulators), togel (traditional Indonesian numbers lottery), live casino tables, and slot games; to display real-time odds; to calculate bet outcomes; to deliver win payouts; and to maintain game history records.
• Customer Support: To respond to your inquiries, resolve technical issues, investigate disputes, and provide assistance via live chat, email, and other communication channels.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, collusion, bonus abuse, multi-accounting, money laundering, and other forms of Platform misuse; to enforce our Terms & Conditions.
• Responsible Gaming: To monitor player behavior for signs of problem gambling; to implement deposit limits, loss limits, and session time controls; to enforce self-exclusion requests; and to provide educational resources as part of our Responsible Gaming program.
• Legal Compliance: To comply with applicable laws, regulations, court orders, subpoenas, and requests from law enforcement or regulatory authorities in relevant jurisdictions.
• Marketing & Promotions (with consent): To send you promotional emails, SMS messages, or push notifications about bonuses, tournaments, new games, and special offers — only if you have opted in to receive marketing communications. You may withdraw consent at any time via Account settings or by contacting support.
• Platform Improvement & Analytics: To analyze user behavior patterns, optimize game offerings, improve website performance, test new features, and enhance overall user experience through aggregated and anonymized data analysis.

5Legal Basis for Processing

wdg188 processes your personal data under the following legal bases, as applicable under internationally recognized data protection principles:

• Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you under the Terms & Conditions you agreed to upon registration — including account creation, transaction processing, gameplay provision, and payment of winnings.
• Legal Obligation: Processing is required to comply with legal and regulatory obligations imposed on wdg188, including KYC/AML verification, record-keeping requirements, reporting obligations to licensing authorities, and cooperation with law enforcement investigations.
• Legitimate Interests: Processing is necessary for wdg188's legitimate business interests in operating a secure, fair, and sustainable gambling platform — including fraud prevention, security monitoring, platform optimization, and responsible gaming oversight — provided such interests do not override your fundamental rights and freedoms.
• Consent: Where required by law or where we have asked for your explicit consent (e.g., marketing communications, non-essential cookies), we rely on your freely given, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

6Data Sharing & Third-Party Disclosure

wdg188 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of third-party service providers and partners, solely to the extent necessary to operate the Platform and fulfill our obligations to you:

• Payment Processors: Bank partners, e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja), and payment gateway operators who process your deposits and withdrawals. These providers receive only the data necessary to execute the transaction (account holder name, account number, transaction amount).
• KYC Verification Partners: Third-party identity verification services that verify the authenticity of your government-issued ID documents and perform face-matching biometric checks to confirm your identity and age.
• Game Content Providers: Licensed game studios (Pragmatic Play, Evolution Gaming, Ezugi, Microgaming, NetEnt, Habanero, Pocket Games Soft, etc.) who provide slot games, live casino tables, and virtual sports. These providers may receive pseudonymized gameplay data (username, bet amounts, game session IDs) but do not receive your full personal profile.
• Cloud Hosting & Infrastructure Providers: Secure data center operators who host wdg188's servers and databases. All data stored on third-party infrastructure is encrypted both in transit (via SSL/TLS) and at rest.
• Analytics & Performance Monitoring Tools: Service providers that help us analyze Platform usage patterns, identify technical issues, and optimize performance. Data shared with analytics tools is anonymized or pseudonymized wherever possible.
• Legal & Regulatory Authorities: Law enforcement agencies, courts, regulatory bodies, and government authorities in jurisdictions where we are legally obligated to disclose information in response to valid legal requests, court orders, subpoenas, or statutory reporting requirements.
• Professional Advisors: Legal counsel, auditors, and consultants who require access to personal data to provide professional services to wdg188, subject to strict confidentiality obligations.

7Data Retention

wdg188 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal, regulatory, tax, accounting, or audit obligations. Specific retention periods by data category are as follows:

• Account & Profile Data: Retained for the duration of your active membership, plus 7 years following account closure to comply with AML record-keeping requirements and to defend against potential legal claims.
• Transaction & Financial Records: Retained for 7 years following the transaction date, as required under financial services regulations and tax law in most jurisdictions.
• KYC Documentation: Retained for 7 years following account closure to satisfy AML compliance obligations and to respond to regulatory audits or law enforcement requests.
• Gameplay & Betting History: Retained for 7 years to enable dispute resolution, regulatory reporting, and audit compliance.
• Communication Logs (Live Chat, Email): Retained for 3 years to provide continuity of customer support and to resolve disputes.
• Marketing Consent Records: Retained for as long as consent remains valid, plus 2 years following consent withdrawal to document compliance with marketing regulations.
• Technical Logs (IP addresses, session data): Retained for 12 months for security monitoring and fraud detection purposes, then deleted or anonymized.

Upon expiration of the applicable retention period, personal data is securely deleted or anonymized such that it can no longer be associated with an identifiable individual. Data deletion follows industry-standard secure data destruction protocols.

8Cookies & Tracking Technologies

wdg188 uses cookies, web beacons, local storage, and similar tracking technologies to enhance your Platform experience, maintain session security, and analyze usage patterns. A cookie is a small text file stored on your device by your web browser that allows the Platform to recognize you on return visits.

We use the following types of cookies:

• Essential / Strictly Necessary Cookies: Required for core Platform functionality including user authentication, session management, fraud prevention, and secure transaction processing. These cookies cannot be disabled without breaking the Platform.
• Performance & Analytics Cookies: Collect anonymous data about how users interact with the Platform (page views, navigation paths, error messages) to help us improve performance and user experience.
• Functionality Cookies: Remember your preferences (language settings, display options, last-played games) to personalize your experience.
• Marketing & Advertising Cookies (optional): Track your interaction with promotional content and advertisements. These cookies are only activated if you have consented to marketing communications.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in or using core Platform features. Disabling performance or functionality cookies may degrade your user experience but will not prevent Platform access.

9Your Rights

Under internationally recognized data protection principles, you have the following rights in relation to your personal data held by wdg188:

• Right of Access: You have the right to request confirmation of whether wdg188 is processing your personal data and, if so, to obtain a copy of that data together with information about how it is being used.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data. You can update most personal information directly via your Account settings; for KYC data corrections, contact support.
• Right to Erasure (Right to be Forgotten): You have the right to request deletion of your personal data where: (a) it is no longer necessary for the purposes for which it was collected; (b) you withdraw consent (where consent was the legal basis); (c) you object to processing and there are no overriding legitimate grounds; or (d) the data has been unlawfully processed. Note that we may be legally required to retain certain data (e.g., transaction records) even after account closure.
• Right to Restriction of Processing: You have the right to request that wdg188 restrict processing of your personal data in certain circumstances, such as while a dispute about data accuracy or lawfulness of processing is being resolved.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format (e.g., CSV, JSON) and to transmit that data to another service provider where technically feasible.
• Right to Object: You have the right to object to processing of your personal data where wdg188 relies on legitimate interests as the legal basis, unless we can demonstrate compelling legitimate grounds that override your interests. You may object to marketing communications at any time.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing emails), you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted prior to withdrawal.
• Right to Lodge a Complaint: If you believe wdg188 has mishandled your personal data, you have the right to lodge a complaint with a relevant data protection supervisory authority in your jurisdiction.

To exercise any of these rights, please contact wdg188 customer support via live chat or email at [email protected] (plain text — not a clickable link). We will respond to your request within 30 calendar days.

10Data Security

wdg188 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include but are not limited to:

• Encryption: All data transmitted between your device and wdg188 servers is encrypted using 256-bit SSL/TLS protocols. Sensitive data stored in our databases (passwords, payment details, KYC documents) is encrypted at rest using AES-256 encryption.
• Access Controls: Personal data is accessible only to authorized wdg188 personnel who require access to perform their job functions. All staff with data access are bound by confidentiality agreements and receive regular data protection training.
• Two-Factor Authentication (2FA): Available for all Member accounts to add an extra layer of login security beyond username and password.
• Firewall & Intrusion Detection: Our infrastructure is protected by enterprise-grade firewalls and intrusion detection/prevention systems that monitor for and block malicious activity in real time.
• Regular Security Audits: wdg188's systems undergo periodic penetration testing and security audits conducted by independent third-party cybersecurity firms.
• Secure Data Centers: All servers are hosted in certified Tier III or higher data centers with physical access controls, 24/7 monitoring, redundant power supplies, and disaster recovery capabilities.
• Incident Response Plan: wdg188 maintains a documented data breach response plan. In the event of a security incident that poses a risk to your rights and freedoms, we will notify affected Members and relevant authorities in accordance with applicable breach notification laws.

11Third-Party Links

The wdg188 Platform may contain links to third-party websites, services, or applications (e.g., payment processor login pages, game provider demo sites, social media platforms). wdg188 is not responsible for the privacy practices or content of these external sites. When you click a link that takes you to a third-party site, you leave the wdg188 Platform and become subject to that third party's privacy policy and terms of service.

We encourage you to review the privacy policies of any third-party sites you visit. wdg188 does not endorse, control, or assume any responsibility for third-party data handling practices.

12Children's Privacy

wdg188 is an adults-only platform. The minimum age to register for and use wdg188 is 21 years. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that a Member is under 21 years of age, or if a parent or guardian notifies us that a minor has accessed the Platform using false information, we will immediately suspend the account, void all bets and transactions, and delete all associated personal data from our systems. Any funds deposited by or on behalf of an underage individual will be returned to the source payment method following identity verification.

Parents and guardians are encouraged to monitor their children's internet usage and to use parental control software to prevent minors from accessing gambling websites.

13International Data Transfers

wdg188 operates internationally and may transfer your personal data to, and store or process it in, countries outside Indonesia for the purposes described in this Privacy Policy. This includes transfers to jurisdictions where wdg188's servers, payment processors, KYC verification partners, or game content providers are located.

When we transfer personal data to countries that do not have data protection laws equivalent to those in Indonesia or the European Economic Area, we implement appropriate safeguards to ensure your data receives an adequate level of protection. These safeguards include:

• Use of Standard Contractual Clauses approved by data protection authorities;
• Verification that the recipient is certified under an approved international data protection framework;
• Ensuring that the recipient country has been deemed to provide adequate data protection by recognized authorities;
• Obtaining your explicit consent where required by applicable law.

By using the wdg188 Platform, you acknowledge and consent to the international transfer of your personal data as described above.

14Changes to This Privacy Policy

wdg188 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or business operations. When material changes are made that significantly affect how we handle your personal data, we will:

• Update the "Last Updated" date at the top of this page;
• Display a prominent notification banner on the Platform for a minimum of 14 days;
• Send an email notification to the registered email address associated with your account; and
• Where legally required, request your renewed consent for the updated processing activities.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data. Your continued use of the Platform following the posting of an updated Privacy Policy constitutes your acceptance of those changes, unless the changes require your explicit consent under applicable law.

15Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or wdg188's data protection practices, or if you wish to exercise any of your data subject rights described in Section 9, please contact our customer support team through the following channels:

• Live Chat: Available 24/7 directly on the wdg188 Platform (preferred channel for fastest response)
• Email: [email protected] (plain text — not a clickable link)
• Subject Line for Privacy Requests: Please use "Privacy Request – [Your Username]" in the email subject line to ensure your inquiry is routed to our data protection team.
• Support Hours: 24 hours per day, 7 days per week — WIB (UTC+7)

For formal data protection complaints or inquiries, you may also contact wdg188's Data Protection Officer (DPO) by addressing your email to "Data Protection Officer" in the subject line. We will respond to all privacy-related inquiries within 30 calendar days of receipt.